Steve Frigand, founder of MetaView Consulting & Coaching, is a process consultant and coach with more than twenty years of leadership and consulting experience. Steve specializes in focusing in on the core elements of complex issues and places them in a systemic context that enables their resolution.
Through his experience with a variety of methods that engage individuals and groups, Steve draws out key information as well as opinions and feelings that could shape the outcome. He has found that clarity, humor and openness to experimentation help groups move forward and enable them to tackle even the most daunting issues.
Steve has experience with organizations in many different industries including high-tech hardware and software, service organizations, Internet security, transportation, health care, environment, financial services, government agencies and non-profits. He has a Master of Science in Management from the Sloan School at the Massachusetts Institute of Technology and a Bachelor of Science in Economics from Tufts University. Steve is a member of the Mass Bay Organizational Development Learning Group, the International Coach Federation and the Boston Facilitator Roundtable. He has taught courses in the Coaching Certification Program at Cambridge College and continues to be the Distler Family Endowed Lecturer and designer of the Tufts University Course "Ethical Leadership in Business".
Steve has initiated and co-founded the NorthStar Alliance, one of New England's premier coaching centers, located in Arlington Center Massachusetts. Steve also partners with Performance Change Initiatives, the McAloon Group, International Coaching, Millennium Learning, Inc., and other leading providers of organizational support services.
| "We retained Steve Frigand first to help us organize and run a leadership retreat that addressed the need to transfer both ownership and management of the company as the founders approach retirement. He helped us immensely in setting up the retreat agenda that revealed many different perspectives about where our company should go, and his facilitating led to open and honest discussion of these differences. Our leadership team was able to establish consensus on overall directions for the company, and we have been pursuing those directions during the ensuing year. We will be using Steve again for help with our coming leadership retreat." Co-founder of an industry leading professional services company.
"I consider myself very lucky to have chosen Steve as my career coach, and heartily recommend him to others. Steve is incredibly talented -- he is a skilled and active listener, and he consistently asks the questions that really go to the heart of the matter. He frequently brings elements of my own dialogue back into the conversation, but with an ingenious spin.
Steve manages to strike a great balance in his demeanor, which I think is rare in the counseling field. He has a direct approach that I find very refreshing, yet his directness is not harsh or dismissive. It is an honesty softened by kindness and a deep respect for each person's innate value, without being overly sentimental or embarrassing. I often have approached Steve with issues that I find overwhelming, and invariably leave our conversations renewed, clarified and excited about my options. He offers his clients a deep well of compassion, good humor and practicality." Successful Career Switcher
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"Thanks for the excellent work that you have done to support us in this difficult transition. Your insight into the issues and clear recommendations were key to our success." Division CEO of Global E-Security Firm undergoing a merger.
"Steve Frigand and Jane Midgley worked with the Program on Corporations, Law & Democracy at a critical juncture in our evolution. As POCLAD's 10th anniversary approached, it became clear to the ten principals that it was time to take stock, deal with some strains in our collective, and decide whether to move forward and if so, in what matter and to what new or renewed purpose.
Steve and Jane, in preparation for our annual planning retreat and facilitating the event itself, shared not only their skills, but both a persistence and patience that enabled us to clarify a new mission and goals, and identify impediments to working more effectively together. The results over the past two years include two people leaving the group for other work; three more coming on board as we defined new tasks and needs, and a strengthened commitment to our own democratic process and growth. There is no doubt that we would not have managed this transition without their help." Director of National Non-Profit
"Steve was just what I needed as a coach. First, he is so easy to talk to and nonjudgmental. But most importantly, through the use of powerful questions and discussions, he helped me move from uncertainty to clarity on some key issues. These perspectives created tremendous insight into matters I had been dancing with for quite awhile. I was able to see patterns and connections that I hadn't previously recognized.
Armed with this new approach, we were able to sketch out powerful yet practical action plans. As a result, I have made great progress towards my goals. My plans have a lot more traction now and Steve's coaching has a lot to do with it." Small Business Owner
"I have used Steve Frigand over the past six months as a coach. I found our discussions extremely helpful in several ways. We left the agenda open, driven primarily by the immediate problems I was facing. Our discussions invariably provided me with insights and perspectives which were either new to me or which I had not fully formulated, and gave me energy and support to move forward. Over a six-month period I began actually to alter some of my thought processes and behavior patterns to become more effective in my leadership role." President of a mid-sized consulting company.
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