Steve
Frigand specializes in organizational and process consulting, as well as
executive and management team coaching. He has more than 25 years of experience
working with leaders in a variety of industries including technology,
transportation, corrections, financial services, environmental, education,
health care, government, and the non-profit sector.Steve works side-by-side with clients to draw out key
information, opinions, and feelings that create cohesive, highly functional
teams, which are then able to shorten the timeframe to sustainable and
measurable results. He develops customized solutions
for each client that targets the core elements of complex issues and
places them in a systemic context that enables their resolution, while effectively engaging appropriate stakeholders.
Steve regularly facilitates executive and employee workshops on organizational
direction and alignment, aimed at increasing productivity, job satisfaction,
and the ability of the organization to incorporate different perspectives and
approaches. Steve has found that clarity and humor, along with being open to
experimentation, helps individuals and groups move forward, enabling them to
tackle the most daunting issues.
Steve is the principal and founder of MetaView
Consulting & Coaching. He is a Lore Certified Independent Executive Coach
with Korn/Ferry International, and is also certified in a variety of assessment
tools. Steve is a member of the International Coach Federation, the Boston
Facilitator Roundtable, the Mass Bay Organizational Development Learning Group,
and is on the Board of Directors of the Human Resources Leadership Forum. Steve
has designed and taught courses in the Coaching Certification Program at
Cambridge College, and for the last seven years has won the Distler Family
Endowment for the course he developed and teaches at Tufts University, "Ethical
Leadership in Business". He is also a contributor to On
magazine, EMC's customer publication.
Previously, Steve held several senior management positions for Compaq
Computer/Digital Equipment Corporation, where he was responsible for business
planning and integration, strategic analysis, and market planning. He earned a
master's degree in management from the Sloan School at the Massachusetts
Institute of Technology, and a bachelor's degree in economics from Tufts
University. Steve resides in Arlington, MA.
"I engaged Steve and MetaView to consult with my newly
assembled team to help define our Mission and Charter, and to align this with
our core competencies and future objectives. Steve facilitated an offsite
meeting with my direct staff. Through his probing questions and direct
involvement with all staff members, we were able to align and clarify our
charter.We resolved important
issues that had previously blocked us and inhibited our performance. As a
result, the entire team had a much crisper understanding of our purpose and top
objectives, and we were able to operate and influence the larger organization
more effectively."
John Wallace, Sr. Director of Total Customer Experience,
At MetaView Consulting & Coaching we draw upon many of the most talented and experienced professionals in the field. They each have had extensive experience as project managers, people managers, and functional experts. Our associates have strong alignment with our values and philosophies, as well as synergy across their experience and skill sets. Our successful collaboration achieves optimal results for our clients. Biographies of selected associates are accessible below.
